Receptionist / Host (M/F)
Job Description
Radisson RED sees things differently!
Art. Music. Design. Fashion.
Hotels with real urban energy.
We're looking for a Receptionist / Host to join our team in Kraków.
As a Receptionist / Host at Radisson RED Kraków, you're more than the first person our Guests meet. You're the face of the hotel, the vibe creator, the local insider and the person who helps turn a stay into a story worth sharing.
You ensure the heart and soul of Radisson RED beats loudly and strong. Innovative and ahead of the curve, you'll create memorable moments that keep our Guests coming back for more. You'll connect with people, share your local knowledge and make every interaction feel personal, effortless and distinctly RED.
Capturing feedback at every opportunity, you're ready to make things happen with your unique personality. It might be different, but that's exactly how we like it. At RED, guest experience always comes first.
The Receptionist / Host Role
Every Moment Matters, and you'll be right in the spotlight:
• welcoming Guests with energy, personality and a genuine sense of hospitality,
• guiding Guests through self-check-in and check-out on kiosks and at the reception desk, making the RED journey seamless from the very beginning, sharing what's happening in the hotel and what's hot in Kraków, helping Guests discover the best of the city,
• building connections and creating memorable moments that Guests will want to talk about and share,
• solving problems before they become problems and finding creative solutions whenever needed,
• collaborating with colleagues across the hotel to ensure every Guest experience feels smooth and effortless,
• supporting Front Office operations and helping keep the hotel buzzing with positive energy,
• bringing the RED spirit to life through every conversation, recommendation and interaction.
As Receptionist / Host, you'll join a team that is passionate about delivering incredible service, creating memorable experiences and having fun while doing it.
Requirements
Function: Other
Experience Level: Entry Level