Senior ServiceNow Architect
Job Description
Here at Version 1, we are currently recruiting for a senior ServiceNow Architect to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you.
ASPIRE is Version 1 managed service framework that is currently transforming the way our customers consume services. The framework is continually evolving to ensure we are always delivering next generation services. Technology plays a key part in providing the underlying platform and capabilities. We are seeking a creative and experienced individual to join our team as a Senior ServiceNow Architect. The role will involve leveraging ServiceNow to deliver superior automation, user experiences and integration with various platforms.
Key Responsibilities
• Engage with customers to gather, analyse, and translate business and technical requirements into scalable ServiceNow solution designs and architecture.
• Support pre-sales activities by participating in solution workshops, proposal development, customer presentations, and platform demonstrations.
• Rapidly assess and understand customer’s existing ServiceNow implementations to provide effective architectural guidance and support.
• Demonstrate the ability to quickly learn, adopt, and architect solutions across new ServiceNow products, modules, and platform capabilities as required by customer engagements.
• Collaborate closely with development, platform, and project teams to ensure solutions are delivered in alignment with architectural standards, business requirements, and agreed timelines.
• Provide strategic consulting to customers by recommending platform best practices and alternative approaches, challenging unnecessary customizations, and promoting out-of-the-box capabilities whenever feasible.
• Facilitate the implementation and integration of ServiceNow to other platforms, ensuring a seamless experience for end-users.
• Test, review and oversee the launch of ServiceNow solutions to ensure they function as expected and provide significant improvement to the organisation's efficiency.
• Maintain a high level of expertise in the latest industry technologies and trends in ServiceNow.
• Provide technical leadership and mentorship to other team members.
Requirements
Department: ASPIRE Managed Services
Function: Information Technology
Experience Level: Mid-Senior Level