[8NW] Product Designer/UX Designer

Position – how you’ll contribute

• Design end-to-end multi-step workflows (quizzes, questionnaires, guided finders, eligibility and matching flows) that feel simple and engaging, even when the underlying logic is complex.
• Design personalized recommendation experiences that present tailored results clearly, build trust, and help members make confident decisions.
• Design monetized components (recommendation cards, product modules, offers, and calls to action) that can be injected into AI/LLM experiences such as chat interfaces and AI-generated responses, balancing usefulness to the member with business goals.
• Map out user flows, branching logic, edge cases, and error or empty states, thinking through what happens at every step of the member's journey.
• Create mockups, wireframes, and high-fidelity prototypes in Figma that can be shared with stakeholders and partners for feedback and approval.
• Collaborate closely with the Product Manager to align on vision, priorities, and design needs, taking ideas and running with them to turn them into polished, high-quality designs.
• Partner with engineers, data/personalization teams, and business stakeholders, delivering precise specifications that engineering can easily implement.
• Incorporate business logic and performance goals (conversion, completion rate, drop-off, engagement) into design decisions, and iterate based on data and feedback.

Department: Business Analytics, Product Design & Development
Function: Information Technology
Experience Level: Mid-Senior Level