Senior Credit Controller

We are seeking an experienced, results-driven Senior Credit Controller to manage a portfolio of complex customer accounts and drive timely cash collection. This role requires a highly independent professional who can think critically, resolve issues proactively, and maintain accountability with both customers and internal stakeholders.

Key responsibilities include:

• Collect outstanding receivables and achieve cash collection targets.
• Perform detailed account reconciliations and resolve discrepancies.
• Investigate and drive resolution of disputes, deductions, short payments, and billing issues.
• Conduct professional collection calls and negotiate payment commitments.
• Partner with Sales, Billing, Finance, Customer Success, and other teams to remove payment barriers.
• Escalate issues appropriately while maintaining ownership through to resolution.
• Maintain accurate collection notes, forecasts, and account action plans.

Department: Finance
Experience Level: Mid-Senior Level