Account Manager - Brandbank
Job Description
About this job
As the Account Manager, you will be responsible for managing a portfolio of both existing and prospective CPG Manufacturer clients. You will act as the main point of contact for these clients for NielsenIQ Brandbank. You will be responsible for achieving Quarterly targets; primarily these will be revenue based, but you will also be accountable for consistently improving retailer coverage metrics and customer satisfaction across your supplier base.
Responsibilities:
• Delivering core revenue targets, based on retaining subscription revenue and generating new business, both within existing accounts and also across new clients and verticals
• Accurately forecasting revenue to the VP North America, and ensuring there is a consistently strong pipeline to deliver core targets. This is generally on a monthly basis, but you may be asked to provide additional forecasts at your Manager’s discretion
• Converting retailer “chase ranges” of new products, both as part of ongoing coverage drives and to support specific retailer projects or launches. This will be achieved by contacting your supplier base to secure orders and ensuring that products are delivered to NielsenIQ Brandbank for processing
• Developing a full understanding of the NielsenIQ Brandbank value proposition (both related to core service and additional software products), in order to sell the solution to your supplier base, and to support with handling any objections that may be raised
• Building a rapport with your supplier base, frequently contacting them to understand their service requirements and identify potential areas where NielsenIQ Brandbank can further support their business objectives. This will support both revenue growth and customer satisfaction
• Using the above knowledge to create Account Development Plans, with Objectives, Goals, Strategies & Measures detailed for all relevant accounts
• Managing and negotiating annual renewals across your supplier base, with the aim of growing revenue across your portfolio in line with NielsenIQ Brandbank business objectives
• Either directly selling, or supporting the sale, of our additional products & services beyond the core subscription service – this includes licensed software products and professional services solutions
• Scheduling product deliveries around our workflow capacity, dealing with operational queries and generally supporting our operations team to ensure we deliver a good level of service in all instances
Requirements
Function: General Business
Experience Level: Mid-Senior Level