Analytics and Insights Executive - Retail Vertical
Job Description
NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realizing the NielsenIQ vision to be a leading global information services company with strong, market-leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.
This role will be responsible for delighting clients in Philippines through delivering retail measurement insights and analysis and will be situated in our Manila, Philippines office.
Responsibilities
• Providing performance overview analysis and business issue analysis to Consumer Packaged Goods Retailer clients in Philippines.
• Providing in-depth consulting services and delivering insights and analytics as well as thought leadership
• Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients
• Working closely with the Consulting Lead and Customer Service to transform the customer experience
• Consulting clients to optimize the use of NielsenIQ Essentials
• Developing and delivering business solutions for client performance tracking
Requirements
Function: General Business
Experience Level: Mid-Senior Level