Capacity & Demand Planner
Job Description
We are seeking a detail-oriented, analytical Capacity & Demand Planner to join our team. The individual in this position will forecast future capacity requirements and formulate strategic initiatives to guarantee resource availability matching overall demand. This role demands a robust understanding of supply chain management, data analysis, and operational workflows. The Capacity & Demand Planner will work in tandem with finance, sales, and operations departments to enhance resource efficiency and support business growth.
This is an onsite position based out of our facility in North York, ON.
Core responsibilities include:
• Develop the Demand Planning Process: Map and evaluate existing information flows, establishing a structured, comprehensive demand planning workflow.
• Gather Intelligence: Engage directly with Customer Service, Marketing, and Sales units to collect critical market intelligence, promotional updates, and client feedback to refine forecasts.
• Forecasting and Analysis: Evaluate historical figures, commercial trends, and company projections to anticipate upcoming capacity needs across facilities, equipment, and staffing.
• Strategic Planning: Formulate and execute short and long-term capacity strategies matching organizational goals and addressing operational bottlenecks.
• Data Modeling: Build and maintain capacity models to test diverse operational scenarios and determine the organizational effect of key decisions.
• Collaboration: Partner closely across functional groups to collect information, understand operational targets, and share capacity insights and guidance.
• Performance Monitoring: Measure and report primary capacity metrics, pinpointing optimization areas and proposing evidence-based adjustments.
• Process Improvement: Continually review and refine capacity planning frameworks, systems, and execution methods.
• Peak Season Preparation: Maximize asset distribution to maintain productive resource usage and prompt delivery of goods or services.
• Risk Management: Detect prospective capacity limitations and establish risk mitigation action plans.
Requirements
Department: Supply Chain
Function: General Business
Experience Level: Mid-Senior Level