AM/SCC-Sales Controlling and Coordination Intern
Job Description
1. Accounts Receivable Monitoring
• Review aging reports daily/weekly to identify overdue invoices.
• Track high‑volume tier customer accounts closely
• Monitor unapplied cash, short-pays, and deductions common in automotive billing.
2. Customer Communication & Follow‑Up
• Make outbound collection calls/emails to Tier customers for upcoming or past due invoices.
• Document all communication in appropriate tracking tool
• Escalate internally when customers delay payments due to quality, delivery, or pricing disputes.
3. Claims, Deductions & Dispute Handling
• Request debit memos, chargebacks, and short‑pays related to:• Warranty returns
• Logistics claims
• Pricing discrepancies
• ASN or EDI issues
• Collaborate with Sales, Logistics, and Quality teams to resolve disputes.
• Request Proof of Delivery from Plants
Requirements
Function: Sales
Experience Level: Associate