CPQ Analyst
Job Description
We are seeking a skilled CPQ Analyst to join our team and optimize our Configure, Price, Quote (CPQ) processes. The ideal candidate will be responsible for configuring, maintaining, and enhancing our DealHub CPQ solution to support sales operations and drive revenue growth. This role requires a blend of technical expertise, business acumen, and strong analytical skills to translate business requirements into effective CPQ solutions.
Key Responsibilities
CPQ Configuration & Management
• Configure and maintain DealHub CPQ functionality including product rules, price rules, discount schedules, approval processes, and quote templates
• Design and implement complex product bundles, pricing structures, and configuration rules to support diverse business requirements
• Create and maintain quote templates, proposal documents, and automated workflows
• Manage product catalog including product families, features, options, and dependencies
Stakeholder Collaboration & Support
• Partner with Product, Finance, Legal, and Operations teams to understand business processes and requirements
• Provide training and ongoing support to sales teams on DealHub functionality
• Troubleshoot user issues and provide timely resolution or escalation
• Gather feedback from end-users to continuously enhance the CPQ experience
• Serve as the primary point of contact for all DealHub-related inquiries
System Optimization & Enhancement
• Continuously evaluate and optimize CPQ performance, user experience, and automation opportunities
• Identify opportunities to streamline quoting processes and reduce quote cycle time
• Develop and maintain custom fields, validation rules, and workflow automation
• Implement and maintain integrations between DealHub CPQ, Salesforce and other systems (ERP, billing, etc.)
Testing & Quality Assurance
• Develop test plans and conduct thorough testing of CPQ configurations, including user acceptance testing (UAT)
• Troubleshoot and resolve CPQ-related issues and system errors
• Validate pricing accuracy, discount calculations, and approval workflows
• Ensure data integrity across the quote-to-cash process
Requirements
Department: Informa TechTarget
Function: Information Technology
Experience Level: Associate