Operations Manager
Job Description
We're looking for an experienced and resilient Operations Manager to help drive the next chapter of our transformation journey at Radisson Blu Nice.
Reporting directly to the General Manager, you will be a visible leader at the heart of the hotel, working closely with department heads to enhance operational performance, elevate guest experience and strengthen leadership across key operational departments by:
• Leading the day-to-day hotel operation with a strong presence across all departments
• Driving operational excellence and ensuring consistent delivery of brand standards and SOPs
• Supporting and developing leaders across Front Office, Food & Beverage and other operational departments
• Creating a culture of accountability, collaboration and continuous improvement
• Managing labour planning, scheduling and operational resources to support business demands
• Supporting seasonal recruitment, onboarding and training initiatives during peak periods
• Taking ownership of operational challenges and proactively identifying solutions
• Working closely with the General Manager to deliver exceptional guest satisfaction and operational results
• Driving Food & Beverage performance, service standards and operational efficiency across multiple outlets
• Acting as the key operational decision-maker and ensuring smooth hotel operations seven days a week
Requirements
Function: Analyst
Experience Level: Not Applicable