Communications Manager, Singapore
Job Description
Get to Know the Team
The Communications team promotes and protects Grab's reputation in Singapore. We tell the stories behind Grab's products, people and impact, helping audiences understand how Grab creates value for consumers, partners and communities.
Working across corporate, consumer, policy and digital communications, we engage media, policymakers, creators, ecosystem partners and the wider public to build trust, strengthen our brand and support business growth.
Get to Know the Role
As Communications Manager, you will report to the Singapore Communications Lead to shape priorities and deliver high-quality communications across the team. You will support corporate, policy, business, and partner-facing communications.
You will balance sustained reputation and perception building, with daily issues and crisis communications.
This is a fully onsite role at our Singapore's One North office.
The Critical Tasks You Will Perform
• Develop and deliver integrated communications campaigns that build sustained understand, trust and positive perception of Grab
• Lead issues and crisis communications for daily issues, including risk anticipation, stakeholder alignment, messaging development, media response, etc.
• Advise internal business leaders on communications strategies, narrative development, media engagement and reputation considerations
• Lead communications for corporate campaigns, regulatory advocacy, change management, and other programs
• Anticipate, plan and manage multi-audience and multi-channel communications for daily issues, ensuring timely and aligned responses
• Build trusted relationships with media, commentators, community stakeholders and agency partners, while identifying opportunities to strengthen Grab's visibility and credibility
• Analyse communications performance and use data-driven insights to improve planning, execution, and impact
• Mentor junior team members, and use GenAI tools responsibility to improve productivity, refine workflows and create new communications ideas
Requirements
Function: Marketing
Experience Level: Mid-Senior Level