Senior Product Manager - Scheduling

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. 
 
At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.
 
We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.
 
If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

The Role
Scheduling has been part of Deputy since the beginning and remains at the heart of our product. It helps businesses put the right people on the right shifts, while giving workers a clearer view of their schedules and more flexibility when plans change. Deputy supports more than 1.5 million shift workers across over 100 countries, giving improvements to Scheduling the potential to make a difference at real scale.
As Senior Product Manager, you’ll own the Scheduling product area end to end. You’ll get close to customers, decide which problems matter most, set priorities, work with Design and Engineering to deliver solutions, and learn from how they perform. We value people who take initiative, make thoughtful decisions and take ownership of outcomes.

Responsibilities

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Set the vision and direction for Scheduling, turning customer and business needs into a clear strategy, priorities and roadmap.

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Own product initiatives from discovery through build, launch and iteration, partnering with Design and Engineering to deliver improvements.

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Define what success looks like, use customer insight and product data to make decisions, measure impact and keep improving.

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Understand the market and competitors, and shape how Scheduling stands out and is brought to customers.

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Solve complex scheduling challenges in scalable ways across customers, industries and regions.

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Bring teams and senior stakeholders together around goals and trade-offs, communicating the reasons behind decisions and progress.

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Spot risks and blockers early, take action and adapt plans as you learn.

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Share your knowledge and mentor other product managers and team members.

Skills & Experience

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Around 3–5 years of experience in product management, preferably in a SaaS environment, with experience owning a product or meaningful product area end to end.

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A track record of making sound product decisions and delivering outcomes for customers and the business.

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High agency and ownership: you spot opportunities, ask good questions, make decisions and follow through.

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Strong analytical and problem-solving skills, with the ability to make sense of ambiguous or complex problems.

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Technical confidence. You’re comfortable reading API documentation, using and troubleshooting REST APIs, interpreting payloads and data models, and working with engineers on integrations and complex systems.

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Clear communication and the ability to align people across Product, Design, Engineering and other teams.

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Curiosity about customers and a willingness to get into the detail of how scheduling works, including tricky use cases and edge cases.

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Experience with scheduling, workforce management or other complex operational products is a plus.

Employee Perks
 
Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)
Own a piece of Deputy via our Employee Share Ownership Plan (ESOP) 
Take paid parental leave to support you and your family 
Stay protected with Group Salary Continuance Insurance
Access support through our Employee Assistance Program
Enjoy additional leave days — including study assistance, celebration days and volunteering
Join our global working groups focused on collaboration, belonging and connection
Get creative at our annual Hackathons
Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!
 
Learn more about our Design, Engineering & Product teams here
 
Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 
 
 
#LI-Hybrid

Department: Design, Engineering, Product Management
Team: Product Management