Key Account Manager
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Job Description
About the role
The Key Account Manager drives profitable, sustainable sales growth within assigned accounts or territories, taking full responsibility for account-level strategies and outcomes. This role focuses on developing account plans, expanding market share within current key accounts, winning new customers, cultivating deep customer wiring, and navigating complex customer problems to deliver optimal solutions.
Key Responsibilities
• On-site/hybrid/remote status will be aligned based on local site guidelines and business needs.
• Develop and execute comprehensive account strategies to deliver on sales quotas and established revenue goals.
• Drive profitable, sustainable sales growth by increasing market share within key accounts and securing new business opportunities.
• Develop strong customer wiring and build long-term relationships of trust across key account stakeholders.
• Remain abreast of industry trends, competitor activities, and market opportunities to articulate Avery Dennison’s value proposition in solving customer needs.
• Navigate complex customer problems to determine the best solutions, either resolving issues independently or partnering across teams.
• Maintain deep end-to-end knowledge of Avery Dennison’s product portfolio and demonstrate relevant solutions to key customers.
• Negotiate pricing, terms, and service commitments based on established company guidelines and procedures.
• Collaborate with other business units and internal functions to identify customer needs and execute comprehensive client solutions.
• Monitor sales performance, forecast volume metrics, and manage commercial data to align with territory plans.
Requirements
Department: Sales
Experience Level: Mid-Senior Level