Senior Quality Control Officer OSP

Key Responsibilities

Quality Assurance & Pre-Dispatch Inspection

• Conduct final quality audits of finished goods at Outsourced Sites prior to dispatch to Avery Dennison, ensuring all products meet defined specifications and standards.

• Implement and maintain Avery Dennison quality standards at outsourced partner facilities, ensuring consistent adherence across all production operations.

Process Improvement

• Execute process audits at outsourced partner sites to identify gaps and inefficiencies, driving targeted improvements to enhance overall product quality.

• Collaborate with production teams to recommend and implement best practices that support quality and operational efficiency.

Root Cause Analysis & Complaint Management

• Perform structured root cause analysis (RCA) for customer complaints and quality non-conformances, implementing effective countermeasures to prevent recurrence.

• Maintain documentation of complaints, investigations, and corrective actions in line with company standards.

Training & Capability Building

• Design and deliver training programs for outsourced partner production and quality teams to ensure thorough understanding of and compliance with Avery Dennison quality requirements.

• Support partner teams in building internal quality management capabilities over time.

General

• Execute additional tasks and special assignments as directed by the Department Head, contributing to broader departmental and organizational goals.

Department: Quality
Function: Quality Assurance
Experience Level: Associate