Czech-speaking Emergency Call Center Agent (f/m/div.)
Bosch Group
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Job Description
• You work in our emergency call center and are the first point of contact in emergency situations, primarily in road traffic.
• You are responsible for receiving calls, as well as capturing and documenting the required information.
• You correspond with police and fire department dispatch centers and provide relevant data for necessary rescue measures.
• You support and reassure the affected individuals until the rescue services arrive
Requirements
Function: Customer Service
Experience Level: Associate