SAP Intralogistics to Demand Technical Consultant
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Job Description
• Monitor and support interfaces between SAP ERP systems and external Warehouse Management Systems (WMS), including BOWAS and dEWM.
• Identify, troubleshoot, and resolve interface-related incidents to ensure data integrity, system stability, and uninterrupted warehouse processes.
• Collaborate closely with warehouse operations and relevant technical teams to coordinate issue resolution.
• Act as the primary point of contact for interface-related topics, incidents, and operational inquiries.
• Perform root cause analysis for recurring interface issues and process disruptions.
• Define, coordinate, and implement sustainable corrective and preventive measures to improve interface reliability and performance.
• Identify opportunities for process optimization and continuous improvement across SAP–WMS integration flows.
• Contribute to cross-functional initiatives and projects aimed at improving process quality, system integration, and operational efficiency.
• Provide expert-level functional and operational support for WMS interface-related questions and issues.
• Support and train key users and role experts on relevant system functionalities, interface processes, and troubleshooting procedures.
• Create, maintain, and continuously update process, interface, and support documentation.
• Ensure knowledge transfer and the availability of clear operational guidelines for relevant stakeholders.
Requirements
Function: Analyst
Experience Level: Mid-Senior Level