Lead Contract Management

THE POSITION:

The Lead Contract Management will be responsible for overseeing all aspects of contract management, including drafting, negotiation, execution, and compliance. The ideal candidate will have a strong background in contract management, exceptional negotiation skills, and the ability to lead and mentor a team. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Initiate, process, and manage Mutual Confidential Disclosure Agreements (MCDAs) and related contractual documentation.
• Create and maintain Salesforce (SFDC) account records for both clients and vendors.
• Establish and update SFDC contact records for clients and vendors.
• Conduct research to verify vendor and client entity types, legal structures, and jurisdictional requirements.
• Create contract records in DocuSign CLM through Salesforce, including MCDAs, Professional Services Agreements (PSAs),Master Service Agreements (MSAs),  Business Associate Agreements (BAAs), Data Processing Agreements (DPAs), and Statements of Work (SOWs).
• Monitor contracts throughout the DocuSign CLM review and approval lifecycle, completing required workflow tasks and ensuring timely progression.
• Support the ongoing development, enhancement, and maintenance of standardized contract templates.
• Develop, maintain, and track fee increase schedules and related reporting tools.
• Maintain contract data and documentation associated with annual client pricing reviews, renewals, and communication initiatives.
• Create Salesforce opportunities to facilitate SOW processing and contract record management.
• Support vendor contracting activities, including contract intake, DocuSign CLM record creation, and communication with internal stakeholders and external vendors.
• Create, organize, and maintain a comprehensive library of CDA, PSA/MSA, BAA, and SOW templates.
• Take ownership of assigned responsibilities while proactively identifying opportunities to improve processes and contribute beyond core duties.
• Maintain and update departmental data repositories, ensuring information remains accurate, current, and readily accessible.
• Provide support for cross-functional departmental initiatives, including Finance, Business Operations, and other strategic projects.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous learning, inclusive behaviors, and proactive bias awareness and mitigation.
• Perform additional duties and special projects as assigned.
 

Core Competencies

• Contract Lifecycle Management (CLM)
• Salesforce (SFDC) Administration and Data Management
• Document and Template Management
• Vendor and Client Contract Administration
• Process Improvement and Operational Support
• Cross-Functional Collaboration
• Attention to Detail and Data Integrity
• Organizational and Project Coordination Skills

Department: Corporate
Function: Other
Experience Level: Associate