Organizational Change Management (SAP)

We are looking for an experienced Organisational Change Management (OCM) Consultant to support transformation and technology projects across various client environments. The role will focus on helping organisations and their people successfully adopt new processes, systems, and ways of working through effective change management, communication, and training strategies.

Key Responsibilities

• Develop and execute Organisational Change Management strategies and plans for transformation and technology projects.
• Work closely with project teams, business stakeholders, and leadership to understand the impact of organisational and process changes.
• Conduct change impact assessments and identify key areas requiring stakeholder engagement and support.
• Develop and execute stakeholder engagement and communication plans.
• Create communication materials, presentations, announcements, newsletters, and other change-related content.
• Develop and coordinate training strategies, plans, materials, and sessions for impacted users.
• Work with business and functional teams to ensure training content reflects new processes, systems, and ways of working.
• Support user readiness and adoption activities throughout the project lifecycle.
• Identify potential resistance to change and develop appropriate mitigation and engagement strategies.
• Facilitate workshops, training sessions, stakeholder meetings, and change-related activities.
• Track change readiness, adoption, training completion, and other relevant project metrics.
• Work closely with project managers, functional consultants, and business stakeholders to ensure change activities are aligned with overall project timelines.
• Support go-live, hypercare, and post-implementation adoption activities.
• Provide ongoing guidance and support to users during periods of significant organisational or system change.
• Prepare and maintain OCM documentation, including change plans, stakeholder maps, impact assessments, communication plans, and training materials.

Department: Organizational Change Management
Function: Consulting
Experience Level: Associate