Intern, Account Management, Commercial

Get to Know the Team

The Account Management team supports Grab's commercial clients by managing account needs, coordinating internal support, and helping clients use Grab's services. We work with clients and teams to maintain account operations, improve service delivery, and identify opportunities for account growth.

Get to Know the Role

We're looking for an enthusiastic and organized Intern to join our team. As an Account Management Intern, you will support commercial account operations in Singapore through client communication, account coordination, data management, and internal service delivery. You will work with Account Managers across teams to maintain accurate account information, support client onboarding, monitor account performance, and identify opportunities for account growth.

This internship runs from January to

The Critical Tasks You Will Perform

• You will support Account Managers with client communications, routine enquiries, account reviews, and escalation of complex matters.
• You will prepare and maintain account documentation, proposals, presentations, reports, and client-interaction summaries.
• You will maintain accurate and up-to-date client information in the CRM system and other relevant databases.
• You will coordinate with other teams to support client onboarding, account transitions, and timely service delivery.
• You will monitor account activities and performance, identify issues or opportunities, and provide clear updates to the account management team.
• You will support account growth projects and complete administrative tasks such as scheduling, filing, and workflow coordination.

Function: Sales
Experience Level: Internship