Senior Workplace Technology Engineer

Get to Know the Team

Grabber Technology Solutions (GTS) provides secure, reliable, and intuitive workplace technology experiences for Grab employees. The Workplace Technology team owns the physical and digital workplace capabilities that ensure collaboration across offices, meeting rooms, event spaces, and hybrid working environments. We partner with business leaders from Corporate Real Estate, Facilities, IT, Corporate Security, Procurement, and external technology providers to create consistent and scalable workplace experiences across Grab.

Get to Know the Role

You will support the delivery and operation of Workplace Technology across Grab offices. Your scope will include office-build technology, AV infrastructure, physical security infrastructure, vendor coordination, and project delivery.

We are looking for sound technical judgement, strong stakeholder coordination, and a willingness to work on-site. You will provide the human accountability needed to assess site conditions, validate installations, resolve physical infrastructure issues, and make informed decisions during projects and incidents.

You will report to the Senior Manager, Workplace Technology. The role is based in Jakarta and may require travel to support critical projects across Grab's regional offices.

The Critical Tasks You Will Perform

• Deliver workplace technology for office builds, expansions, renovations, and refresh, from site assessment through handover.
• Implement, maintain, and troubleshoot AV systems, meeting-room technology, displays, collaboration equipment, and related infrastructure.
• Support physical security infrastructure delivery and operations, including access control, CCTV, visitor-management devices, and associated site hardware.
• Coordinate site access, installation windows, safety requirements, business downtime, testing, commissioning, and project handover.
• Manage vendors and contractors, validate installation quality, track defects, and ensure delivery meets agreed scope, cost, timeline, and technical standards.
• Resolve hardware, AV, security, and network-adjacent infrastructure incidents; and maintain accurate technical documentation.
• Maintain project trackers, risks, dependencies, asset records, and status updates for assigned workplace technology projects.
• Use AI and automation to improve documentation, reporting, knowledge management, and routine workflows, while applying human judgment for on-site and business-critical decisions.

Function: Information Technology
Experience Level: Mid-Senior Level