Communications Manager

Get to Know the Team

• The Communications team is responsible for telling the Grab story around the world. Whether it's speaking to media and online influencers, policymakers, industry commentators or the wider community, the Communications team is the voice of Grab.
• The Communications team is a strategic partner and solution provider to the multiple business functions in Grab – to help them drive their business objectives. The team ensures that internal and external stakeholders understand and support Grab's vision and business strategy, including corporate partnerships, new products, partner programmes, marketing campaigns and internal programmes.
Get to Know the Role

As the Communications Manager for Grab Malaysia, you'll collaborate with team members across verticals, commercial, marketing, and public affairs teams. Your primary focus will craft and execute PR and communication strategies to achieve business objectives. We're looking for someone with a background in corporate and brand communications, a deep understanding of Malaysia's media landscape, and adeptness in fostering and managing crucial media relationships. Experience in crisis management is a plus.

You will report to Communications Lead, Malaysia and will be based onsite in Petaling Jaya office.

The Critical Tasks You Will Perform

• Develop and execute communication programs in line with Grab's vision and goals
• Proactively identify and leverage publicity opportunities through various channels
• Cultivate compelling media stories to bolster Grab Malaysia's leadership position.
• Forge and maintain strong ties with influential local media and Key Opinion Leaders (KOLs) in Malaysia
• Navigate and mitigate reputational risks and manage responses to incidents or crises
• Oversee PR agency activities according to the agreed communication plan and budget
• Analyze metrics to gauge the efficacy and impact of PR efforts, refining strategies as needed

Function: Public Relations
Experience Level: Mid-Senior Level