Senior Cloud Architect

he Japan-based Senior Cloud Architect is responsible for ensuring the operational readiness of all IFS Cloud products hosted in the IFS-NEC shared tenant. This includes hands-on involvement in new GTO (go-to-operations) initiatives that deliver new functionality and new service offerings for NEC to leverage with its customers.  

The Senior Cloud Architect will be the senior authority for the operational architecture of all products and services running within the IFS-NEC tenant. Working closely with the Cloud Architect and senior stakeholders across IFS, your role is to ensure the services deliver high-level of customer satisfaction, meet regulatory requirements, and deliver efficient, cost-optimised cloud services in Japan.  

As a Senior Cloud Architect, you will be responsible for core activities including, but not limited to:        

• Lead the implementation of new cloud solutions, including the configuration of cloud-based services, deployment of applications, and migration of existing systems into operations  

• Ensure that solutions are scalable, secure, cost-efficient and are efficient to support and maintain long-term  

• Ensure all new services leverage automation and AI, minimizing any manual effort where possible  

• Ensure that cloud solutions comply with industry standards and regulations. Implement security best practices to protect data and applications  

• Provide technical guidance and mentorship to development and engineering teams on best practices for cloud technologies and architectures  

• Collaborate closely with NEC to help establish new services, identify any gaps in our service and define ways to improve the customer and partnership experience    

• Take ownership and lead critical support issues and customer escalations  

• Provide guidance to the support function on how to resolve customer issues that get escalated to the team

Department: Other
Function: Engineering
Experience Level: Mid-Senior Level