Director, Insights

As Director, Insights You Will:

Client Partnership & Strategic Leadership

• Be a leader of day-to-day strategic insights relationships with a leading OTC and Personal Care manufacturer, serving as a trusted partner to client stakeholders across insights, brand, category, sales, and commercial teams.
• Partner with the Vice President, Insights to elevate the client experience, align against joint business priorities, and ensure NIQ is delivering against the client's most important growth questions.
• Build strong client relationships by bringing a consultative mindset, proactive perspective, and clear recommendations to every client interaction.
• Help the client identify and clarify the underlying business challenge, ensuring your team solves the true business question rather than simply fulfilling requested analyses.
• Lead key client meetings and business reviews, delivering insights and recommendations to both working teams and senior stakeholders.
• Be present onsite at the client's New Providence, NJ location a minimum of two days per week to deepen partnership, strengthen collaboration, and stay closely connected to emerging client priorities.
Insights, Analytics & Storytelling

• Coach and oversee your team's delivery of high-quality insights and analysis that accurately and effectively address client business needs.
• Connect category performance, consumer behavior, retailer dynamics, competitive activity, and marketplace trends into clear, actionable business recommendations.
• Review and elevate major client deliverables to ensure insights are relevant, commercially meaningful, and tied to business impact.
• Inspire your team to move beyond reporting and data recaps by developing stories that highlight implications, strategic choices, and pathways to growth.
• Bring forward relevant perspective across OTC, Personal Care, Health & Wellness, shopper behavior, retail dynamics, innovation, and category growth opportunities.
• Help the client understand evolving consumer and marketplace dynamics through proactive, high-quality thought leadership delivered on a regular cadence.
Team Leadership & Development

• Lead, coach, and develop your team of insights associates, helping them strengthen their consultative skills, analytical thinking, storytelling capabilities, and business acumen.
• Provide timely feedback, coaching, and recognition to ensure your team delivers high standards of performance and client partnership.
• Guide associates in listening deeply to client needs, framing the right business questions, and translating analysis into client-ready recommendations.
• Foster a collaborative, engaged, and high-performing team culture that enables associates to grow while delivering strong outcomes for the client.
• Partner with internal NIQ experts and cross-functional teams to bring the best of NIQ to the client.
Project & Delivery Excellence

• Oversee multiple priorities, deadlines, and deliverables across your team, ensuring work is delivered with quality, timeliness, and strategic relevance.
• Ensure contracted deliverables are executed effectively while continuously identifying opportunities to add value beyond the core scope.
• Proactively manage client requests, data questions, operational issues, and delivery risks with urgency, accountability, and clear communication.
• Ensure the client and your team are leveraging NIQ tools, data assets, and capabilities effectively to support business decision-making.
• Develop repeatable ways of working that improve your team's efficiency, consistency, and quality of output.
Innovation, Thought Leadership & Growth

• Collaborate with internal NIQ experts to identify new capabilities, solutions, and approaches that address the client's evolving growth needs.
• Stay current on industry trends, consumer behavior shifts, retail dynamics, and category developments relevant to OTC, Personal Care, and Health & Wellness.
• Support the development of proactive thought leadership that helps clients anticipate change and identify emerging opportunities.
• Partner with commercial and specialty teams to identify opportunities for expanded partnership, new solutions, and incremental client value.
• Support business development efforts by helping translate client needs into relevant NIQ solutions, proposals, and engagement models.

Function: General Business
Experience Level: Mid-Senior Level