Assistant Housekeeping Manager

What will you do?

• Ensuring that the housekeeping department runs smoothly and efficiently. Make sure that guests receive a high level of service and that hotel and company standards are followed at all times.
• Lead and work closely with the housekeeping team to ensure high standards of cleanliness, guest comfort and guest satisfaction. Respond positively and efficiently to questions, requests and problems.
• Taking responsibility for achieving the department's goals and business objectives. Take responsibility for assigned tasks and take over the department when the Housekeeping Manager is absent.
• Maintain a positive working environment where team members can learn, develop and perform at their best, while promoting the company's culture and values.
• Controlling departmental costs, supplies and inventory, while ensuring productivity and performance targets are achieved.
• Build and maintain good working relationships with colleagues, other departments, suppliers and external partners. Ensure that communication and tasks are handled clearly and on time.
• Take an active role in improving housekeeping procedures and service standards. Support initiatives that improve guest satisfaction, productivity, cost control and sustainability.
• Ensure that all relevant health, safety, hygiene and legal requirements are followed. Make sure that required procedures and documentation are completed correctly and support internal and external audits when needed.

Function: Other
Experience Level: Mid-Senior Level