Senior Bartender

Guest Experience

• Ensure warm, professional, and engaging service is consistently delivered
• Build strong guest relationships and create memorable experiences
• Respond promptly and professionally to guest feedback and service recovery opportunities
• Drive guest engagement through innovative beverage offerings and promotions
• Maintain a visible presence during service periods to support the team
Operational Management

• Oversee the daily operation of the bar and ensure smooth service delivery
• Ensure all opening, operating, and closing procedures are completed to standard
• Monitor service quality, presentation, cleanliness, and ambience
• Develop and maintain beverage menus, signature cocktails, and seasonal offerings
• Coordinate with kitchen and service teams to ensure seamless operations
• Ensure all equipment is maintained and operating safely
Financial Performance

• Manage beverage cost, inventory, and stock control processes
• Conduct regular stocktakes and investigate discrepancies
• Monitor sales performance and identify revenue opportunities
• Analyse business performance and implement initiatives to improve profitability
• Ensure accurate billing, cash handling, and financial reporting
Product Knowledge

• Maintain expert knowledge of cocktails, wines, beers, spirits, and beverage trends
• Introduce innovative beverage concepts aligned with the Radisson RED brand
• Train team members on product knowledge, upselling techniques, and service standards
• Work with suppliers to source quality products and support promotional activities
Quality & Compliance

• Ensure compliance with all licensing laws relating to the responsible service of alcohol
• Maintain the highest standards of hygiene, sanitation, and workplace safety
• Ensure compliance with hotel policies, brand standards, and operating procedures
• Manage food safety and health & safety requirements within the bar operation
• Ensure all team members maintain professional grooming and presentation standards
Team Collaboration

• Work closely with Food & Beverage leadership to achieve departmental objectives
• Collaborate with Events, Kitchen, Front Office, and Sales teams to deliver successful functions and promotions
• Participate in management meetings, briefings, and training initiatives
• Support continuous improvement projects across the Food & Beverage department

Function: Management
Experience Level: Mid-Senior Level