Revenue Head of Department

Ensure the smooth running of the revenue management department, where all aspects of the hotel’s reservations and meeting & events enquiries are managed and handled, ensuring both property and company standards are attained and adhered to.

Working proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.

Develops and implements strategies where key revenue management metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.

Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting promoting the company culture and values.

Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained

Build and maintain effective working relationships with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner.

Review and scrutinize the business performance, providing recommendations that will drive financial performance, including working with internal and external partners on adhoc projects.

Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Function: Analyst
Experience Level: Mid-Senior Level