Duty Manager - Food & Beverage
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Job Description
Purpose: Responsible for leading the daily operations of the restaurant and bar, delivering exceptional guest experiences, driving revenue, ensuring compliance, and leading the team in line with Radisson RED Auckland standards.
Constituents
• Hotel Owners
• Employees
• Guests
• General Manager
• Vendors
Indicators of Success
• Guest satisfaction ≥90%
• Revenue and labour targets achieved
• Food & beverage cost within budget
• Brand audit compliance
• Strong team engagement
• Health, safety and licensing compliance
Areas of Responsibility
Leadership
• Lead, coach and develop restaurant and bar team
• Prepare rosters and manage performance
Operations
• Oversee daily restaurant and bar operations
• Manage Bar operations, including stock take and orders
• Ensure quality service and brand standards
• Coordinate with kitchen and events
Financial
• Control labour, food and beverage costs
• Manage stocktakes and revenue opportunities
Compliance
• Ensure NZ food safety, liquor licensing and H&S; compliance
Requirements
Function: Management
Experience Level: Mid-Senior Level