people & Culture Coordinator

• Answer employee questions and provide support when needed, and refer any sensitive or complex matters to the People & Culture Manager.
• Organize CVs and keep the candidate database updated.
• Support managers with employee-related requests.
• Prepare invoices and other P&C; documents.
• Follow up on P&C; requests with other departments.
• Create employee files and make sure all required documents are complete.
• Follow up on missing employee documents.
• Update employee information in P&C; systems and files, including contact details, bank accounts, IDs, certificates, and other documents.
• Keep all employee files safe, organized, and confidential.
• Prepare employee letters and job offers using approved templates.
• Coordinate employee contracts and required documents with the Government Relations Officer.
• Support the onboarding process for new employees and make sure all required documents and onboarding checklists are completed.
• Support the offboarding process, including employee clearance and required documents.
• Follow up on probation periods, contract expiry dates, ID expiry dates, municipality cards, first aid certificates, and other important dates.
• Prepare a monthly report of upcoming expiry dates and share it with the People & Culture Manager.
• Support attendance-related matters, including following up on employee attendance concerns and reporting any issues to the People & Culture Manager.
• Help with P&C; communications, including employee announcements, notices, memos, and other internal communications.
• Support employee engagement activities, including employee surveys, recognition activities, birthdays, national days, international events, and monthly or quarterly celebrations.
• Suggest ideas and activities to improve employee engagement and employee experience.
• Help organize employee activities and maintain a positive working environment.
• Keep employee locker records updated and ensure the information is properly recorded.
• Follow up on employee cafeteria feedback, suggestions, and complaints and share them with the relevant department.
• Update employee notice boards and make sure the information is current.
• Maintain files for casual labor companies, including employee IDs, attendance sheets, and invoices.
• Support the Government Relations team by preparing and organizing employee documents when required.
• Support other P&C; activities and projects as assigned.
• Maintain strict confidentiality of all employee information and documents.
• Ensure all P&C; activities follow hotel policies, procedures, and company standards.
• Perform any other tasks assigned by the People & Culture Manager.

Function: Human Resources
Experience Level: Entry Level