Principal Strategist, Inspire Value
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Job Description
What you get to do in this role:
Customer Advisory
• Engage executives to determine and manage custom industry-aligned digital transformation advisory engagements at select customers, applying ServiceNow methodologies
• Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals and challenges
• Document and present insights and recommended solutions to meet customer goals
• Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps and document the full business case to justify action
• Communicate and advise in 1:1 and 1: many environments
Sales and Customer Success Advisory
• Work with sales and customer success to help determine account plans and sales strategy for accounts in the region.
• Provide expertise to help assess and prioritize accounts and strategies
• Provide full lifecycle business outcome and value realization advice
• Thought leadership
• Identify and lead to the creation of new IP (best practices, white papers, workshops, etc.)
• Improve current methods and frameworks
• Work with and enable the ServiceNow teams on a business consulting approach to sales
Requirements
Department: Sales
Experience Level: Not Applicable