Sr. Staff Product Designer, Security and Risk Workflow
Prefer a full account with a password? Sign Up to Apply
Job Description
Location: Santa Clara, CA or SF Bay Area
Team & Role:
This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to created product experiences they love. Our designers come from a varied set of skills and background - design systems, visual, interaction, content, and product design. At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go.
Learn more about our team here: https://www.linkedin.com/company/servicenow/life/userexperience/
About the Security Design Team:
The Security design team is a global organization spanning Americas, EMEA, and India, building the next generation of AI-native security experiences. We're designing for a fundamental shift in how security teams work: from reactive, tool-fragmented operations to AI-driven, autonomous orchestration.
We work across the full security lifecycle—SOC automation, threat intelligence, exposure management, and incident response—with a strategic focus on AI Security 360 and conversational AI for vulnerability response. This year, ServiceNow's acquisition of Armis and Veza expanded our end-to-end security narrative.
Your role will help realize that vision: designing a simplified, cohesive, integrated experience that honors the capabilities of each product while creating the seamless workflows security teams have long needed.
Why it matters: The Security and Risk BU is one of ServiceNow's fastest-growing segments, driving nearly 40% of the company's net new ACV growth and exceeding $1B in total ACV. Security teams at the world's largest enterprises depend on the experiences you'll design—and the complexity you'll simplify is real.
What you get to do in this role:
• You get to lead large, cross-product initiatives and deliver world-class agentic and AI-native experiences that will influence the product strategy and transform how people work around the world.
• You drive exceptional and innovative end-to-end user experience, design frameworks, and frameworks across one or more domains or key strategic initiatives.
• You provide strategic direction, vision, and leadership for large collaborative efforts with multidisciplinary teams. You will share knowledge and expertise with others across the company and externally to elevate colleagues, teams, and community of practice
Requirements
Department: User Experience Design
Function: Engineering
Experience Level: Not Applicable