customer service representative- customer care
Sutherland
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Job Description
• Provide professional technical support and troubleshooting to customers.
• Identify and resolve technical issues efficiently.
• Guide customers through solutions in a clear and friendly manner.
• Document customer interactions and reported issues accurately.
• Deliver an excellent customer experience while meeting performance standards.
• Work effectively in a fast-paced, team-oriented environment.
Requirements
Function: Customer Service
Experience Level: Entry Level