Barranquilla | Customer Service Specialist I WI
Sutherland
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Job Description
We're looking for a Customer Service Representative with strong English skills to deliver friendly, efficient, and accurate support to our customers.
Main Responsibilities
• Support customers via phone, chat, or email, meeting performance goals
• Own customer issues through to resolution, escalating when needed
• Document interactions accurately and keep customer information updated
• Handle sensitive information with confidentiality and care
Requirements
Function: Analyst
Experience Level: Mid-Senior Level