Team Manager | Luxury Travel Sales | Onsite | Cairo

Sutherland is seeking an experienced Team Manager to join one of our growing Travel programs based onsite in Cairo. We're looking for a leader with a passion for travel along with strong sales leadership experience! 

What You’ll Do:

• Lead a team of full-cycle consultative luxury sales consultants 
• Coach, mentor & develop your team to meet & exceed sales/revenue targets.
• Set the path to success by managing performance and service quality to guarantee customer satisfaction
• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
• Identify the training needs that will equip the staff with fundamental skills and knowledge
• Have a thorough understanding of the various system tools and operational procedures utilized within the program
• Collaborate with stakeholders on a regular basis for changes on promotions and updates
• Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers

Function: Information Technology
Experience Level: Mid-Senior Level