Customer Service Consultant - Biggest Telecom Account
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Job Description
• Act as a front-line interface with US customers
• Role involves responding to customers over the phone and resolving their inquiries.
• Work remote from anywhere inside Egypt after 6 Months
• Maintaining the customer experience and providing the best image to the company.
• Provide excellent customer service to inbound callers.
• Solve customer concerns.
• Sell client products & offers.
Offered Package:
• Attractive Packages + Sales bonus scheme + Overnight Shift Allowance.
• Social Insurance and Private Medical Insurance Coverage.
• Fun team activities
Working conditions:
• 2 Days off per week
• Rotational shifts.
• 9 working hours including 1-hour Break.
• Transportation for Night and Overnight Shift
Requirements
Function: Customer Service
Experience Level: Entry Level