Technical Implementation Engineer / Solutions Engineer
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Job Description
Location: Chicago (Hybrid – at least 3 days onsite/week)
This position is open to candidates who are currently located in the Greater Chicago area.
Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B).
One of our clients, a leading software company operating in the telecommunications and network optimization sector, is seeking a System Engineer to join its technical team. This role focuses on software deployment, system integration, infrastructure support, and customer-facing technical activities within enterprise environments.
Role and responsibilities
• Deploy, configure, and upgrade software solutions in customer environments.
• Design and recommend optimal system architectures and deployment models.
• Provide technical support related to system integration, databases, licensing, and infrastructure.
• Deliver administration and technical training to customers.
• Develop and maintain automation scripts for deployment, configuration, and troubleshooting activities.
• Support pre-sales and post-sales technical engagements, including evaluations, proof of concepts, installations, and production support.
• Collaborate with internal engineering, support, and customer success teams to ensure successful implementations.
• Participate in automation and process optimization initiatives.
Technical Environment
• Windows and Linux environments
• Virtualization technologies (VMware, Citrix)
• Databases: Oracle, SQL Server, PostgreSQL, MongoDB
• Scripting & Automation: PowerShell, Python, Bash
• Cloud Platforms: AWS, Azure, GCP
• Containerization technologies such as Docker and Kubernetes (nice to have)
Requirements
Department: Engineering & Development IT
Function: Information Technology
Experience Level: Mid-Senior Level