Travel GDS Support
WNS Global Services
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Job Description
• Manages Travel operations to achieve KPI, SLA, and quality targets.
• Leads, coaches, and develops Travel teams.
• Oversees GDS operations and provides SME support.
• Ensures compliance with client and company policies.
• Monitors performance and drives process improvements.
• Handles escalations and coordinates with clients and stakeholders.
• Supports the Group Manager and leads operations when required.
Requirements
Function: Human Resources
Experience Level: Associate