Motor Engineer -( Vehicle Damage Assessor)

Motor Engineer -( Vehicle Damage Assessor)  - Responsibilities**

• Produce accurate and compliant vehicle damage repair assessments and estimates across all vehicle makes and types using manufacturers' and Thatcham research-approved repair methods
• Manage, process and authorise vehicle damage assessments in a timely manner, demonstrating full compliance with industry damage assessment systems (Audatex) and best practice standards
• Accurately assess and value vehicles beyond economical repair to industry and AQP standards, utilising industry guides and tools
• Negotiate and resolve disputes with customers and vehicle damage repairers
• Serve as a technical point of contact for clients, claims teams and repair management teams, providing support on vehicle repair and total loss engineering referrals
• Provide technical analytics services including audits, third-party cost reviews, fraud and compliance assessments
• Demonstrate knowledge of FSA, ABI and FOS regulations and standards for motor claims processing
• Resolve technical motor engineering problems and support team members through training and guidance
• Communicate effectively at all levels and develop strong stakeholder relationships with internal teams and external partners
• Monitor quality assurance standards and compliance requirements, implementing corrective actions where necessary
• Meet engineering task processing requirements to achieve business KPIs and targets

Function: Engineering
Experience Level: Associate