Deputy Manager - Facilities at WNS Global Services | Job-Scouts.com

Deputy Manager - Facilities

WNS Global Services
full-time manager Cape Town, NA, South Africa · More jobs in Cape Town, Western Cape, South Africa
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Job Description

Role Purpose Ensure uninterrupted business operations through a safe and efficient facility environment.

Manage a site team and lead day-to-day maintenance, proactively manage technical operations, and support lifecycle management of equipment.

Oversee audits, enforce health & safety standards, guide utilities management, and contribute to continuous improvement across services and infrastructure.

Key Responsibilities

Operational Excellence & Maintenance

• Oversee planned, preventive, corrective, and emergency maintenance consistent with SLAs

• Identify, assess, and resolve facility risks and equipment faults proactively Compliance & Continuous Improvement

• Implement and maintain HSE, quality, and risk management systems in line with company standards

• Initiate process improvements to enhance operational effectiveness, energy efficiency, and cost savings Team & Project Leadership

• Supervise and mentor technical team, including scheduling, performance feedback, and development

• Assist with or lead small-scale technical projects, ensuring timely and cost-efficient delivery.

• Stakeholder Engagement & Reporting

• Serve as the communication hub, coordinating daily operations and handling supplier relationships.

• Prepare weekly and monthly technical reports for leadership and facilitate regular team and supplier meetings.

• Maintain audit-ready documentation, including compliance, maintenance logs, and project records.

Asset & Utilities Management

• Manage technical assets’ lifecycle to maximize equipment lifespan and compliance.

• Oversee utilities usage, monitoring, and cost-control initiatives.

Availability & Response

• Be available for standby duty and overtime when required

.• Respond promptly to emergencies affecting site operations.

Requirements

Function: Engineering
Experience Level: Mid-Senior Level

Required Skills

Location

Cape Town, NA, South Africa
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