Customer Service Agent - Airline Campaign at WNS Global Services | Job-Scouts.com

Customer Service Agent - Airline Campaign

WNS Global Services
full-time mid Cape Town, NA, South Africa · More jobs in Cape Town, Western Cape, South Africa
This job comes from WNS Global Services's own careers page (see the original posting). Apply here to keep track of it, then finish on WNS Global Services's site.

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Job Description

Key Responsibility Areas:• The CSA process phone transactions in Airline contact centers.

• To provide customer service through issue resolution, request process and provide excellent customer service to general and premium customers.

• Meet and Exceed client proposed metrics and promote core values of WNS and in all aspects of work.

Previous travel experince would be an advantage

Must be prepared to work Graveyard shits including weekends and public holidays

Requirements

Function: Customer Service
Experience Level: Associate

Location

Cape Town, NA, South Africa
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