HR オペレーションスペシャリスト (HR Operations Specialist)

As an HR Operations Specialist, your role will focus on the following areas:

• HR Service Delivery: Provide day‑to‑day support for employees by responding to HR inquiries, resolving routine issues, and escalating complex matters when needed.
• Compensation & Benefits Support: Assist with compensation and benefits administration, ensuring accurate data flows, timely resolution of inquiries, and effective coordination with payroll and vendor partners.
• Process Governance: Support governance of HR processes by maintaining data integrity, conducting audits, and ensuring compliance with standards and regulations.
• Continuous Improvement: Identify opportunities to improve HR tools, workflows, and service delivery, contributing to efficiency and better employee experiences.
• Global Collaboration: Partner with global HR communities and cross‑functional teams to ensure local practices align with global standards while meeting regional needs.
• Knowledge Management: Maintain and update HR documentation, knowledge bases, and online resources to ensure employees have access to accurate and current information.
• Work in collaboration with HR Experience Partners to collect, maintain, and supply various HR-owned data sets to HR BP and HR EP.

Function: Human Resources
Experience Level: Entry Level