Technician, Quality Assurance Engineering
Job Description
POSITION SUMMARY:
A senior-level technician responsible for executing quality assurance activities across the Penang Media Operation, covering inspection, compliance auditing, calibration, training & certification, system administration, and team support. The role is critical to maintaining product quality and regulatory compliance within FQA operations, is expected to work independently and serve as a quality reference for shift operations and new personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Inspection & Product Quality
• Conduct inspection on returned FG (Media, Bag, Carton, or Pallet) and ad-hoc impacted FG, with accurate disposition and documentation per quality standards.
• Perform Out-of-Box (OBA) Audits on FG to verify packaging integrity, labeling, and product conformance prior to shipment.
• Execute FG Archive activities per established retention and traceability procedures.
• Support Physical Inventory (PI) Count activities.
2. Quality System Administration
• Maintain quality records and trackers on relevant platforms and Quality Management Systems (e.g., eNCS, eChecklist), ensuring data integrity and accessibility for audit and review purposes.
• Update documents and procedures in Agile in alignment with engineering changes (WDITR), process improvements, or audit findings.
3. Compliance & Audit
• Perform compliance audits on production lines to verify adherence to SOPs, work instructions, and quality requirements.
• Conduct HIRADC audits on the FQA workplace to identify and mitigate occupational health and safety risks.
• Coordinate sampling submission activities, ensuring correct sample selection, labeling, and handoff to the designated laboratory or inspection team.
4. Calibration, Certification & Training
• Perform VI eyeball calibration to maintain consistency in defect recognition among VI operators.
• Conduct VI operator recertification assessments and maintain certification records to ensure ongoing competency and qualification compliance.
• Conduct Quality Awareness orientation briefings for new support track/DL hires.
Remark: Additional ad-hoc tasks and assignments may be given from time to time based on operational needs and business priorities.
Requirements
Function: Quality Assurance
Experience Level: Mid-Senior Level