Production Control Customer Fulfillment and Inventory Integrity
Job Description
We're looking for a detail-oriented and organized Production Control Customer Fulfillment and Inventory Integrity Support professional to join our team in San Jose, United States. In this role, you will be responsible for maintaining accurate inventory records, supporting production control operations, and ensuring seamless customer fulfillment processes. You will work collaboratively with cross-functional teams to optimize inventory levels, resolve discrepancies, and support the overall efficiency of our supply chain operations. The work schedule for this role will be Monday-Friday 8am-5pm with some overtime and weekend coverage as needed.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Monitor and maintain inventory accuracy through regular audits, cycle counts, and system reconciliations
• Process customer fulfillment orders with precision, verifying order accuracy and coordinating shipment logistics
• Communicate with customers shipment details
• Analyze inventory data and production metrics to identify trends, inefficiencies, and opportunities for improvement
• Investigate and resolve inventory discrepancies, documenting root causes and implementing corrective actions
• Maintain organized records and documentation related to production control, inventory transactions, and fulfillment activities
• Communicate effectively with warehouse, production, and customer service teams to ensure alignment and timely order fulfillment
• Generate reports on inventory levels, production status, and fulfillment performance for management review
• Support the implementation and optimization of inventory management systems and processes
• Ensure compliance with company policies, procedures, and quality standards in all operational activities
Requirements
Function: Production
Experience Level: Not Applicable