HR Services Specialist
Job Description
About the role
We are seeking an enthusiastic and customer-focused HR Services Specialist to join our team. In this pivotal role, you will be responsible for providing exceptional support to our employees, both on-site at our facility and virtually across EMEA. As a key member of our Global Workforce Operations team, you will play a crucial role in creating positive experiences for our workforce and fostering a supportive work environment.
Key Responsibilities
Work Arrangement: Hybrid
• Serve as the first point of contact for employee enquiries across multiple European countries, providing timely and accurate responses through various channels and our cloud-based case management system.
• Validate and process changes in personal data, job information, and compensation in the HRM system while maintaining high-quality standards.
• Facilitate the onboarding process for new hires across various European locations, preparing employment letters and contracts with meticulous attention to detail.
• Assess, analyse, and resolve employee requests and concerns, collaborating with HR regional team members to ensure a seamless and positive employee experience.
• Identify continuous improvement opportunities in European HR processes and educate employees on available self-service tools and systems.
Requirements
Department: Human Resources
Function: Manufacturing
Experience Level: Entry Level