Data Operations Team Lead (Armis/Veza)
Job Description
Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise.
The Data Engagement team is the connective link between GTM and R&D;/Product organizations. The team leads customer and prospect data initiatives using internal tools, and drives product improvements based on patterns and issues analysts identify in their day-to-day work.
What you'll do
• Own execution of the team's initiatives — ensuring efforts are properly resourced, tracked, and delivered within required timeframes.
• Play a key role in prioritizing data resources across company-wide efforts, working closely with stakeholders across R&D;, Product, Customer Success, and Sales.
• Lead and develop a multidisciplinary team of highly skilled analysts.
• Build strong partnerships with Product and CS leaders, acting as their trusted data advisor to help achieve shared business objectives.
Requirements
Department: Engineering, Infrastructure and Operations
Function: Customer Service
Experience Level: Not Applicable