Inside Sales Representative, Port Solutions - Savannah, GA

POSITION TITLE: INSIDE SALES REPRESENTATIVE 

REPORTS TO: TEAM LEAD, INSIDE SALES

PRINCIPAL RESPONSIBILITIES:

· Participate in Customer Contact Center Team which may include after hour support.

· Collect required data to effectively handle the customer’s request.

· Create quotes using the intranet and parts manuals as trained.

· Assemble quotations, follow up with prospects, pursue and receive orders.

· Highly motivated to achieve booking targets.

· Follow up on all unclosed quotes (with a keen focus on quotes over $10K) with phone calls to the customer, adding notes in the CRM with pertinent information to help close the sale, or gain an understanding as to what can be done differently if the sale was lost.

· Initiate contact with customers where their business with us has decreased, stopped, or not yet been initiated.

· Work closely with the Outside Sales Team, Order Management Team, Analysts and Data Integrity Team to ensure proper customer support is provided.

· Proactively engage customers with Konecranes’ full offering of service products.

· Responsible for executing growth action plans to achieve Konecranes sales targets and initiatives.

· Manage customer complaints with a positive result.

· Other duties as assigned by Team Leader.

· After-hours and On Call Responsibility

· 5% Travel Requirement

Function: Other
Experience Level: Not Applicable