Manager, Modernization Processes

Would you like to play a key role in improving the efficiency and supporting the growth of Konecranes’ global modernization business? Are you inspired about designing, developing, and continuously improving processes and shaping the future for ways of working?

We are looking for a Manager, Modernization Processes to join our BU Service Quality team and further strengthen the development of end-to-end processes for our project-based service business. The team works closely with Product Line Modernizations to support business growth and operational efficiency and is responsible for the processes and systems of the Product Line.

The role can be based flexibly at any Konecranes location, ideally within a European time zone.

Key Responsibilities:

• Own end-to-end global processes for project-based services, including the following key responsibilities:• Develop and deploy global modernization processes, procedures, guidelines, and systems
• Create new process documentation and training materials, and maintain existing materials
• Manage system and reporting development requirements related to your process area
• Coordinate and provide system, process, and reporting training and support for business users
• Collaborate with local process owners and other stakeholders to review processes and ensure alignment and end-to-end optimization
• Monitor and improve process performance and compliance in cooperation with Regional and Global Modernization teams

• Act as the Project Management Excellence champion for Industrial Service• Drive excellence in project management practices across the organization, including project management skills, processes, communication practices, risk and opportunity management, change management, and daily management routines

Function: Engineering
Experience Level: Not Applicable