Recruiting Supervisor, Field Operations

Gopuff seeks an experienced talent leader to drive hypergrowth across some of our Business and Strategy teams. In this role, the Recruiting Lead will manage and continue to scale a team of specialized recruiters, attracting world-class talent into some of our most vital functions.

The Recruiting Lead will work closely with our hiring managers, partnering with them on recruitment and workforce strategy.

This role will report to the Director, HQ Talent. It is preferred for this role to be based in Austin, Texas, but other locations may be considered.

What We Offer

• Medical/Dental/Vision Insurance 

• 401(k) Retirement Savings Plan

• HSA or FSA eligibility

• Long and Short-Term Disability Insurance

• Fitness Reimbursement Program

• 25% employee discount & FAM Membership

• Flexible PTO

• Group Life Insurance

• EAP through AllOne Health (formerly Carebridge)

Responsibilities:

• Field Sourcing & Launches: Lead proactive sourcing strategies for high-volume hiring markets, new site launches, and ongoing backfill needs across field operations.

• Stakeholder Management: Partner directly with Regional Managers and Site Leaders to align recruiting priorities with operational demands and mitigate staffing risks.

• Resource & Vendor Coordination: Manage offshore and third-party recruiting partners to ensure seamless administrative and high-volume support.

• Process Improvement: Identify workflow bottlenecks, drive recruitment efficiency, and lead special field hiring initiatives.

• Interview Program Oversight: Drive execution, training, and pipeline management for field leadership interview processes.

• Pipeline & Funnel Optimization: Oversee recruitment strategy and funnel health to support high-volume recruiters and streamline field alignment.

• Data & Performance Tracking: Analyze recruitment metrics to maintain pipeline health, optimize time-to-fill, and deliver a high-quality candidate experience.

• Vendor Management

Qualifications

• Experience: 3–5 years of talent acquisition experience, with proven success in a fast-paced, high-volume environment (retail, logistics, fulfillment, or hospitality background strongly preferred).

• Leadership & Team Oversight: Demonstrated experience mentoring, coordinating, or leading junior recruiters, offshore partners, or vendor teams.

• Stakeholder Management: Exceptional communication skills with the ability to build strong cross-functional relationships with Field Leadership, Site Leaders, and Regional Managers.

• Data-Driven Mindset: Comfortable using recruitment metrics and funnel data to solve capacity bottlenecks and tell compelling operational stories.

• Agility & Ownership: Ability to thrive in a rapid-growth, dynamic environment, managing shifting priorities without compromising on candidate or hiring manager experience.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
 
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
 
Like what you’re hearing? Then join us on Team Blue.
 
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Department: People & Culture
Team: P&C, HQ