Senior Cloud Support Engineer II
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Job Description
Strategy Inc seeks Senior Cloud Support Engineer II in Tysons Corner, VA:
Job Duties: Lead and coordinate incident response across cloud platforms, working with DevOps, Security, and Engineering teams. Collaborate on designing resilient, scalable cloud infrastructure and operational workflows. Own and manage complex, cross-team cloud service issues and proactively drive resolution. Build and maintain automation solutions. Work with Docker/Kubernetes to support containerized application environments. Provide direct support for customer upgrades, escalations, and strategic implementations. Identify areas for improvement within the Strategy Cloud Platform and propose/implement enhancements. Partner with development teams to improve the reliability, observability, and performance of backend systems. Design and implement automated testing for deployment pipelines and services. Champion cloud best practices and standards across support and engineering teams. Document processes, train others, and promote a culture of continuous improvement and knowledge sharing. Communicate effectively across time zones and global teams.
Requirements: Master’s degree in Computer Science, Engineering (any field), or closely related quantitative discipline and (1) one year of experience in the job offered or in any occupation in related field.
Special Skill Requirements: (1) Python; (2) Ansible; (3) Jenkins; (4) PowerShell; (5) Docker; (6) Kubernetes; (7) Public Cloud (AWS, Azure and GCP); (8) CI/CD; (9) FinOps; (10) Cloud governance and Security; (11) site reliability engineering; (12) IaaC (CloudFormation and Terraform); (13) SSO; (14) MFA; (15) AWS WAF; (16) StackIT; (17) Public Cloud Skills; (18) Azure, AWS and GCP. Any suitable combination of education, training and experience is acceptable. Strategy, Inc. is an Equal Opportunity & Affirmative Action Employer. Education, experience, and criminal background checks will be conducted.
Salary: $127,462.00 - $186,900.00 per year.
Submit resume with references using the apply button on this posting or by email to: Req.# 22607.91.2 at: onlinejobpostings@microstrategy.com. Strategy Inc is an Equal Opportunity & Affirmative Action Employer. Education, experience and criminal background checks will be conducted.
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Requirements
Function: Customer Service
Experience Level: Mid-Senior Level