Senior Quality Control Supervisor
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Job Description
Key Responsibilities
• Lead, schedule, and mentor the Quality Control team, including managing workload distribution, staff planning, and providing on-the-job training.
• Oversee and audit quality control processes, safety practices, and 5S/recycling activities to ensure strict compliance with product standards.
• Create, update, and ensure the implementation of company procedures and documents.
• Drive process improvement projects and develop strategies to optimize safety, cost, quality, inventory, and workflow stability.
• Manage departmental budgeting, employee expenses, and production flow to ensure operational efficiency.
• Investigate and resolve customer complaints by managing the end-to-end process and internal communications.
• Prepare and present daily, weekly, and monthly performance reports to management.
Requirements
Department: Quality
Function: Supply Chain
Experience Level: Mid-Senior Level