Warehouse Operations Executive / Senior Executive
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Job Description
• Manage and oversee daily inbound and outbound warehouse operations, including import, export, local, and direct shipment activities.
• Monitor warehouse performance, Goods Receipt (GR) activities, shipment bookings, and capacity planning to ensure operational efficiency and KPI achievement.
• Coordinate and manage SG direct shipment flows and logistics service provider (LSP) activities, including billing, stock count, and damage claim processes.
• Investigate and resolve operational issues, shipment disputes, customer inquiries, complaints, and claims in a timely manner.
• Own warehouse performance reporting, maintain KPI dashboards, and drive corrective actions to improve operational performance.
• Lead continuous improvement initiatives through Lean Management, FMEA, Kaizen, and other operational excellence methodologies.
• Serve as the SAP/EWM Key User, providing system support and driving warehouse digitalization and logistics technology projects.
• Collaborate closely with internal stakeholders, logistics partners, and cross-functional teams to ensure smooth and efficient warehouse operations.
Requirements
Function: Engineering
Experience Level: Associate